Job Opennings

 At Blue Sky Solutions, we are supporting one of our telecom clients in the search for a Billing / Revenue Operations Lead.

This role is responsible for ensuring the company’s revenue engine runs accurately, predictably, and efficiently. The Billing / RevOps Lead safeguards billing integrity, minimizes revenue leakage, maintains clean data across systems, supports scalable growth with operational clarity, and maintains Net Revenue Retention (NRR) ≥ 100%.

This position connects Sales, Implementation, Support, and Finance to ensure every customer’s billing lifecycle is accurate, compliant, and aligned with expectations. 

- Competitive pay: $1,500 - $1,800 (based on experience and English proficiency)

- Location: 100% Remote

- Send your CV in English.

Key Responsibilities

1. Billing Management & Accuracy

• Own the monthly invoicing process within Rev.io
• Validate charges, usage, taxes, discounts, and service dates
• Ensure provisioning and service updates are reflected accurately in billing
• Resolve discrepancies quickly and clearly

2. Revenue Operations Support

• Maintain clean product catalogs and pricing structures
• Ensure quotes are translated accurately into billing
• Support Sales and Account Management with pricing accuracy and renewals

3. System Data Integrity

• Perform weekly audits to ensure alignment across systems (HubSpot ↔ Rev.io)
• Correct service mismatches, MRR discrepancies, and customer data issues
• Improve processes to prevent recurring billing errors

4. Cross-Functional Collaboration

• Partner with Implementation on contract and billing setup
• Coordinate with Support and Engineering on billing-impacting changes
• Communicate proactively with Account Managers regarding renewals or adjustments

Requirements

• 3–5+ years of experience in billing, revenue operations, or RevOps
• Strong understanding of recurring revenue models, invoicing, and accounts receivable
• High attention to detail and accuracy
• Experience analyzing data and identifying discrepancies
• Ability to communicate clearly with both customers and internal teams
• Experience with telecom or UCaaS billing systems
• Background in finance or accounting support

Nice to Have

• Experience with Rev.io or similar billing platforms
• Familiarity with HubSpot for deal and renewal alignment
• Experience working with AR dashboards or collections tracking
• Process improvement or internal audit experience

At Blue Sky Solutions, the sky’s the limit.

At Blue Sky Solutions, we are supporting one of our clients in the search for a detail-oriented and performance-driven E-commerce Email Marketing Specialist.

This role will focus on building, optimizing, and managing email and SMS lifecycle campaigns that drive revenue, improve retention, and strengthen customer engagement.

The ideal candidate has hands-on experience with Klaviyo, understands e-commerce customer journeys, and is comfortable working with segmentation strategies, automation flows, and performance analytics.

This is a remote opportunity supporting a fast-paced, growth-focused team.

- Competitive pay: $1,500 - $1,800 (based on experience and English proficiency)

- Location: 100% Remote

- Send your CV in English.

Key Responsibilities

• Build and design visually appealing, responsive email templates in Klaviyo that communicate promotions, new products, and brand stories.
• Develop and optimize lifecycle flows (welcome, abandoned cart, post-purchase, win-back, browse abandonment, etc.)
• Create advanced audience segmentation strategies to improve targeting and personalization
• Monitor campaign performance and continuously optimize for open rates, CTR, conversion, and revenue
• Conduct A/B testing on subject lines, content, timing, and segmentation
• Collaborate with design and content teams to ensure brand consistency
• Maintain list hygiene and ensure compliance with email marketing best practices
• Analyze customer behavior data to identify retention and revenue growth opportunities
• Implement automation strategies to improve customer lifetime value (LTV)

Requirements

• 2+ years of hands-on experience with Klaviyo
• Proven experience in e-commerce lifecycle marketing
• Strong understanding of segmentation, customer journeys, and automation flows
• Experience building emails directly inside Klaviyo (HTML knowledge is a plus)
• Data-driven mindset with experience analyzing performance metrics
• Familiarity with Shopify or other e-commerce platforms
• Strong organizational and communication skills
• Demonstrable experience with Klaviyo's various automation tools
• Expertise in email/SMS marketing best practices—including visuals/creatives/design

Nice to Have

• Experience with A/B testing frameworks
• Basic HTML/CSS knowledge for email customization
• Experience working with U.S.-based brands
• Understanding of deliverability best practices

At Blue Sky Solutions, the sky’s the limit.

As a UX/UI and Graphic Designer, you'll play a pivotal role in shaping the future of our client's digital experiences. Your primary focus will be designing intuitive and engaging interfaces, primarily for the website, with a strong emphasis on e-commerce best practices and conversion optimization.

This role is ideal for someone who thrives in crafting seamless user experiences and can contribute to graphic design efforts when required.

- Competitive pay: $1,500 - $2,000 (based on experience and English proficiency)

- Location: 100% Remote

- Send your CV in English.

Key Responsibilities:

• Wireframing & Prototyping: Create detailed wireframes and interactive prototypes to effectively communicate design concepts and user flows, specifically for e-commerce features and functionalities.
• Interaction Design: Design intuitive and efficient interactions for key user tasks, including browsing a large catalog of 400+ SKUs with scalable and intuitive navigation, adding products to the cart, and completing the checkout process. Create and optimize subscription workflows and interfaces to support recurring purchases and enhance customer retention.
• Visual Design: Collaborate with our design team to ensure a consistent and cohesive visual style across our website and other digital touchpoints.
• Collaboration: Work closely with product managers, engineers, and stakeholders to gather requirements, iterate on designs, and ensure successful implementation.
• E-commerce Optimization: Apply best practices for e-commerce UX to improve conversion rates, reduce cart abandonment, and enhance the overall shopping experience.
• Product Catalog Management: Design user experiences tailored for large catalogs of 400+ SKUs, ensuring scalability and intuitive navigation for customers.

Qualifications

• Proven Experience: 3+ years of experience as a UX Designer with a strong focus on e-commerce platforms, with a portfolio showcasing your skills and experience in designing for online shopping experiences.
• Platform Proficiency: Designing for Shopify environments, ensuring alignment with platform capabilities and best practices for performance and scalability. In-depth knowledge of the Shopify App Market, enabling the selection and integration of top-performing apps to enhance store functionality. Experience in implementing Shopify’s low-code and no-code tools to streamline development processes.
• Figma Expertise: Proficient in creating responsive Figma designs for cross-device visual consistency. Advanced prototyping and wireframing capabilities to effectively communicate design concepts. Facilitating efficient handoff to development teams with detailed Figma collaboration features.
• Wireframing & Prototyping: Strong skills in creating detailed wireframes and interactive prototypes to communicate design solutions effectively.
• E-commerce Expertise: Deep understanding of e-commerce user behavior, best practices for checkout flows, and conversion optimization strategies.Must have experience working with high-SKU catalogs and designing solutions that effectively combine subscription models with one-time purchase options.
• Strong Communication: Excellent written and verbal communication skills, with the ability to clearly articulate design concepts and rationale.
• Self-Management: Ability to work independently and manage your time effectively in a remote work environment.
• Passion for Food: A genuine interest in the food industry. 

Bonus Points:

• Experience working with remote, international teams.
• Familiarity with agile development methodologies.
• Experience with A/B testing and data-driven design.
• Direct-to-consumer e-commerce experience.

At Blue Sky Solutions, the sky’s the limit.

We are currently supporting one of our clients in the search for a Full-Stack Developer to join their fully remote engineering team.
Our client provides hosted VoIP and unified communications services, primarily serving retail and restaurant chains. Their platform enables enterprise customers to efficiently manage hundreds (and even thousands) of locations.
In addition to their core communications platform, they build internal automation tools and LLM-based solutions to streamline operations and enhance customer interactions.

• 💰Competitive pay: $1,800 - $2,200 (based on experience and English proficiency)
• 📍Location: 100% Remote
• 📩Send your CV in English
   

Key Responsibilities

• Build new features that enhance how customers interact with their phone systems
• Automate internal processes for Sales & Support teams to reduce manual work and human error
• Identify and improve legacy code, test coverage, and development workflows
• Manage LLM agent contributions while minimizing technical debt
• Review pull requests and provide constructive technical feedback
• Plan and implement improvements to AWS infrastructure to enhance reliability

Requirements

• Ability to gather requirements and deliver functional products with minimal oversight
• Comfortable working in short development cycles and managing multiple projects
• Strong communication and organizational skills
• Significant experience with:
  • Web UI design
  • Object-oriented programming
  • Unit testing
  • Relational database schema design and query optimization
  • Cloud infrastructure
  • Agentic / AI-assisted development

Nice to have

• Modern PHP experience (7.0+ OOP)
• Experience with AWS cloud-native services (Lambda, CloudFormation)
• CI/CD pipeline design
• Containerized applications (Docker, Kubernetes, ECS)
• Observability tools (ELK, TICK, Grafana)
• Familiarity with modern JavaScript build tools and state management libraries
• Linux CLI proficiency
• Experience in telecom environments
• Degree in a related field

At Blue Sky Solutions, the sky’s the limit!

If you’ve got experience with Voice, Data, Cloud, Security, or Mobility Services—and thrive in a collaborative environment—this could be your next big move:
- Competitive pay: $1,200 - $1,500 (based on experience and English proficiency)
- Location: 100% Remote
- Send your CV in English.
At Blue Sky Solutions, the sky’s the limit

Requirements: 

• Experience in VoIP technologies is a major plus!
• Familiarity with telephone service providers and related systems is a bonus.
• Strong knowledge of LAN/WAN networking, including routers and firewalls.
• Proficiency in Microsoft products (Windows, Office suite, etc.).
• Experience with QuickBooks is mandatory.
• Prior experience in Network Operations Center (NOC) support, VPN, and LAN/WAN environments.
• Ability to learn new technologies quickly and adapt to evolving environments.
• Professional level English, both written and verbal.
• Ability to manage multiple support tickets and prioritize tasks.
• Previous experience in client-facing IT support roles.

- Competitive pay: $1,000 - $1,300 (based on experience and English proficiency)
- Location: 100% Remote
- Send your CV in English.
At Blue Sky Solutions, the sky’s the limit.

Requirements: 

• Project Management Skills: Ability to manage onboarding timelines, coordinate resources, and ensure deadlines are met.
• Time Management: Efficiently prioritize and handle multiple onboarding tasks simultaneously.
• Customer Service & Soft Skills: Exceptional communication and interpersonal skills for maintaining positive customer relationships.
• Executive Reporting Experience: Capability to provide clear, concise updates to executives and leadership teams.
• Clarity in Communication: Proficient in both verbal and written communication to ensure clear understanding, especially in a remote or outsourced setting.
• Problem-Solving Skills: Ability to identify and resolve onboarding challenges effectively.
• Technical Aptitude: Familiarity with the basics of cloud-hosted environments, though less technical depth is needed compared to Support agents.
• Team Collaboration: Comfort working closely with Support and other internal teams to ensure a seamless onboarding experience.
• Detail Orientation: Meticulous in tracking customer requirements and ensuring all aspects of onboarding are completed accurately.

If you’ve got experience with Voice, Data, Cloud, Security, or Mobility Services—and thrive in a collaborative environment—this could be your next big move:
- Competitive pay: $1,500 - $2,000 (based on experience and English proficiency)
- Location: 100% Remote
- Send your CV in English.
At Blue Sky Solutions, the sky’s the limit

Key Responsibilities:

• Provide daily technical support via phone and manage job tickets.
• Handle program changes, troubleshoot issues, and escalate tickets as needed.
• Perform Tier 3 & 4 setups for new clients on our VoIP telephone service platform.
• Serve as the point of contact for ticket escalations and ensure timely resolution.
• Offer client-facing support at a corporate level, ensuring compliance and maintaining high service standards.

Requirements: 

• Experience with Voice, Data, Cloud, Security, Colocation, or Mobility Services. Knowledge of multiple products is a plus!
• Strong analytical and problem-solving skills.
• Familiarity with contract and inventory management software and tools.
• Detail-oriented with a commitment to accuracy.
• Ability to work collaboratively in a cross-functional environment.
• Excellent written and verbal communication skills.
• Bachelor’s degree or equivalent.
• Highly proficient in Excel.
• Comfortable presenting to large groups.
• Understanding of neutral telecom is a plus.