Job Opennings

We’re looking for a Customer Success & Admin Advocate to join our client, a trusted leader in surgical instrument sales & repair services. In this role, you’ll provide vital administrative and logistics support to ensure smooth operations for U.S. sales and production teams while delivering excellent service to customers and partners.

- Competitive pay:  $1200 - $1500 (based on experience and English proficiency)

- Location: 100% Remote in LATAM 

- Send your CV in English.

What You’ll Do:

• Provide timely, accurate responses to customer inquiries regarding repairs, shipping, and general service requests
• Coordinate and route service requests with customers, vendors, and internal teams
• Handle inbound and outbound phone calls and emails in a professional and effective manner
• Maintain detailed and accurate data in internal systems (order updates, pricing, dates, etc.)
• Resolve issues efficiently and escalate problems when necessary
• Maintain daily communication with customers, sales reps, vendors, and internal administrative personnel
• Ensure smooth workflow by coordinating repair orders and tracking service progress

Requirements:

• Proven experience in customer service or logistics coordination (1-2 years)
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Ability to manage multiple tasks and prioritize in a fast-paced environment
• Advanced proficiency with Windows-based software and Microsoft Office (Excel, Outlook, Word)
• Self-motivated, dependable, and comfortable working independently in a remote setting
• Team-oriented mindset with a strong work ethic

Our client is building the premier destination for luxury meat & seafood, powered by technology. They are looking for a hands-on Paid Media Growth Specialist to accelerate customer acquisition and revenue growth.

In this role, you’ll manage paid acquisition across Google Ads and Meta Ads, with ownership of CAC and ROAS performance. This is a high-impact position where you’ll launch, test, and optimize campaigns regularly, working closely with the marketing and content teams to drive measurable growth.

- Competitive pay:  $2600 - $3000 (based on experience and English proficiency)

- Location: 100% Remote in LATAM 

- Send your CV in English.

What You’ll Do

• Own CAC and ROAS performance across Google Ads + Meta Ads.
• Launch, optimize, and scale paid campaigns (Search, Shopping, Display, YouTube, Meta Ads Manager).
• Partner directly with the content team to launch new ads weekly.
• Partner with the website owner to identify the right landing pages, create new ones as needed, and test and optimize them for performance.
• Monitor performance daily, adjusting targeting, bids, and budgets to maximize efficiency and acquisition.
• Use Looker, GA4, and Meta Ads Manager extensively for reporting, optimization, and insights.
• Scale spend efficiently across performance channels, with a proven focus on acquisition growth.
• Report on results and make data-driven recommendations to leadership.

What You Bring

• 5+ years of hands-on paid media campaign management, with a strong focus on DTC, e-commerce, or high-growth consumer brands.
• Deep fluency in Google Ads and Meta Ads (must have scaled spend on both platforms).
• Consistent track record of beating acquisition and efficiency targets while scaling paid spend
• Advanced comfort with reporting and optimization in Looker, GA4, and Meta Ads Manager.
• Strong analytical skills with a data-first mindset.
• Independent operator with exceptional attention to detail.
• Excellent English communication skills, comfortable collaborating across teams remotely.
• Availability to work Pacific Time Zone hours consistently.

Preferred Qualifications

• Familiarity with AI-powered tools for creative, optimization, or predictive analytics.
• Experience with TikTok Ads or affiliate channels.
• Background in food, agriculture, or premium/luxury CPG.
• Experience with Shopify, Amazon, or similar e-commerce platforms.

 We’re hiring a Client Success Manager on behalf of one of our clients in the technology sector. In this role, you'll be responsible for planning, coordinating, and executing various technology projects and initiatives. You’ll serve as the main point of contact for customer orders and project updates, ensuring smooth communication with both the client and their leadership team.

The ideal candidate is a proactive team player with solid project management experience and a strong understanding of technology. You’ll collaborate closely with customers and vendors to deliver tailored solutions, juggle competing priorities, and ensure all initiatives are completed on time and with excellence.

•⁠ ⁠Competitive pay:  $1200 a $1400 (based on experience and English proficiency)

•⁠ ⁠Location: 100% Remote in LATAM

•⁠ ⁠Send your CV in English.

Role and Responsibilities – Primary

• Responsible primarily for back-office activities in support of developing and implementing technical solutions for customers
• Daily management of all aspects of the client’s needs from new order implementations, vendor management, and issue resolution, and fluent in the inventory management tool. 
• Gather information from clients for submission to vendors and suppliers. Explain technology solutions, suggest alternative solutions, and resolve general customer inquiries
• Develop and maintain strong professional relationships with clients and technology vendors. Communication will occur via phone calls, emails, and on-site visits.
• Prepare client proposals and solution summaries based on the client’s needs and the technologies proposed.
• On-boarding new customer technologies, implementing client orders, and managing escalations with vendors and suppliers
• Familiar with various voice and data technologies including VoIP , phone systems, routers, and switches. With the ability to project manage complex client technologies.
• Provide daily/weekly status reports in a variety of formats (both written and verbal)
• Must be customer service-centric and understand relationship-building
• Manage client trouble tickets and billing inquiries with client’s providers
• Attend vendor training and participate in vendor certification programs
• Perform monthly tasks including but not limited to invoice audits, updating and maintaining client services inventories, contracts, and folders.

Required Skills

• Proficiency in Power BI is a plus!
• A minimum of 2 years as a Client Success Manager or Project Management with an exceptional aptitude for customer service.
• Must thrive in a fast-paced, team-focused professional environment.
• Upbeat attitude and strong written, verbal, and organizational skills.
• Ability to follow procedures with minimal supervision.
• Excellent time management and problem-solving skills with strong attention to detail.
• Excellent Working Knowledge of Microsoft Business Applications (Excel, Outlook,
• PowerPoint, Visio, Project) and database software
• Excellent collaboration skills with internal and external customers to help leverage resources that will maintain solid relationships with business partners
• Availability on nights and weekends, as needed

We’re looking for a Billing Data Entry Specialist to support one of our clients' telecom billing operations. This person will be responsible for entering, updating, and maintaining data across billing, ticketing, and related platforms. Accuracy and attention to detail are critical to ensuring timely invoice processing and billing issue resolution.

•⁠  ⁠Competitive pay:  $1000 a $1300 (based on experience and English proficiency)

•⁠  ⁠Location: 100% Remote in LATAM

•⁠  ⁠Send your CV in English.

Key Responsibilities

• Accurately enter customer and billing information into the system
• Generate and verify invoices
• Reconcile data and resolve discrepancies
• Handle inquiries related to billing, usage, or service records
• Update customer accounts (activations, upgrades, cancellations, etc.)
• Ensure compliance with company policies and industry standards
• Collaborate with internal teams to resolve billing errors

What We’re Looking For

• Strong attention to detail and accuracy in data entry
• Familiarity with telecom services and industry terms
• Proficiency in Microsoft Excel and data management systems
• Problem-solving skills and ability to troubleshoot errors
• Strong written and verbal communication
• Ability to manage multiple tasks and meet deadlines
• Comfortable learning new technologies and systems

- Competitive pay: $1,000 - $1,300 (based on experience and English proficiency)
- Location: 100% Remote
- Send your CV in English.
At Blue Sky Solutions, the sky’s the limit.

Requirements: 

• Project Management Skills: Ability to manage onboarding timelines, coordinate resources, and ensure deadlines are met.
• Time Management: Efficiently prioritize and handle multiple onboarding tasks simultaneously.
• Customer Service & Soft Skills: Exceptional communication and interpersonal skills for maintaining positive customer relationships.
• Executive Reporting Experience: Capability to provide clear, concise updates to executives and leadership teams.
• Clarity in Communication: Proficient in both verbal and written communication to ensure clear understanding, especially in a remote or outsourced setting.
• Problem-Solving Skills: Ability to identify and resolve onboarding challenges effectively.
• Technical Aptitude: Familiarity with the basics of cloud-hosted environments, though less technical depth is needed compared to Support agents.
• Team Collaboration: Comfort working closely with Support and other internal teams to ensure a seamless onboarding experience.
• Detail Orientation: Meticulous in tracking customer requirements and ensuring all aspects of onboarding are completed accurately.

If you’ve got experience with Voice, Data, Cloud, Security, or Mobility Services—and thrive in a collaborative environment—this could be your next big move:
- Competitive pay: $1,500 - $2,000 (based on experience and English proficiency)
- Location: 100% Remote
- Send your CV in English.
At Blue Sky Solutions, the sky’s the limit

Key Responsibilities:

• Provide daily technical support via phone and manage job tickets.
• Handle program changes, troubleshoot issues, and escalate tickets as needed.
• Perform Tier 3 & 4 setups for new clients on our VoIP telephone service platform.
• Serve as the point of contact for ticket escalations and ensure timely resolution.
• Offer client-facing support at a corporate level, ensuring compliance and maintaining high service standards.

Requirements: 

• Experience with Voice, Data, Cloud, Security, Colocation, or Mobility Services. Knowledge of multiple products is a plus!
• Strong analytical and problem-solving skills.
• Familiarity with contract and inventory management software and tools.
• Detail-oriented with a commitment to accuracy.
• Ability to work collaboratively in a cross-functional environment.
• Excellent written and verbal communication skills.
• Bachelor’s degree or equivalent.
• Highly proficient in Excel.
• Comfortable presenting to large groups.
• Understanding of neutral telecom is a plus.

If you’ve got experience with Voice, Data, Cloud, Security, or Mobility Services—and thrive in a collaborative environment—this could be your next big move:
- Competitive pay: $1,200 - $1,500 (based on experience and English proficiency)
- Location: 100% Remote
- Send your CV in English.
At Blue Sky Solutions, the sky’s the limit

Requirements: 

• Experience in VoIP technologies is a major plus!
• Familiarity with telephone service providers and related systems is a bonus.
• Strong knowledge of LAN/WAN networking, including routers and firewalls.
• Proficiency in Microsoft products (Windows, Office suite, etc.).
• Experience with QuickBooks is mandatory.
• Prior experience in Network Operations Center (NOC) support, VPN, and LAN/WAN environments.
• Ability to learn new technologies quickly and adapt to evolving environments.
• Professional level English, both written and verbal.
• Ability to manage multiple support tickets and prioritize tasks.
• Previous experience in client-facing IT support roles.